Degree | Type | Year |
---|---|---|
2501572 Business Administration and Management | OT | 4 |
You can view this information at the end of this document.
There is not prerequisite knowledge to take this course
To show the concepts and techniques used within the area of operations, both in industrial and service companies, but with special emphasis on the latter
To learn the techniques that are used to manage the supply chain (SCM)
To learn the techniques and tools for project management
To introduce the concepts associated with the processes management (BPM) through its modeling and simulation
To introduce the concepts of quality management
To know and use professional software for operations management
1. PROJECT MANAGEMENT
Types of projects
Techniques for project management
GANTT chart
ROY chart
PERT / CPM chart
Resources and projects
Resource balancing
Costs and projects
Software for project management
2. FACILITIES LOCATION
Features of the location decisions
Score models
Center of gravity models
Median geometric models
Cost Models
Coverage models
3. SIMULATION
Concept and usefulness of the simulation
Methodology for simulation
Main statistical distributions. Approximation of observed data to theoretical distributions. Stat :Fits software
Introduction to Simio software
4. QUALITY MANAGEMENT
Principles and definitions of quality
Dimensions of quality. Quality of Service
The cost of the quality
Models for quality management: ISO 9000 and EFQM
Failure Mode and Effect Analysis (FMEA)
Statistical Process Control (SPC)
Poka-Yokes systems
5. BUSINESS PROCESS MANAGEMENT
General concepts and definitions
Types of processes
Relationship between processes and projects
Application to quality systems ISO and EFQM
Process Map
Description and representation of processes. PROCESS MAPPING
Key performance indicators
Process Improvement
Continuous improvement
Software for process management
Title | Hours | ECTS | Learning Outcomes |
---|---|---|---|
Type: Directed | |||
Practise classes | 17 | 0.68 | 2, 4, 3, 5, 1, 6, 7, 8, 9, 11, 12, 18, 10, 15, 14, 13, 19, 16, 17 |
Theory classes | 32.5 | 1.3 | 2, 4, 5, 6, 8, 9, 11, 12, 18, 10, 13, 16, 17 |
Type: Supervised | |||
Tutoring sessions for the cases and software use | 15.5 | 0.62 | 2, 4, 3, 5, 6, 7, 8, 9, 11, 12, 18, 15, 14, 17 |
Type: Autonomous | |||
Study / tasks preparation | 85 | 3.4 | 2, 4, 3, 6, 7, 8, 9, 11, 12, 18, 15, 14, 13, 19, 16, 17 |
Through the course the different chapters of the course will be developed.
Usually a series of materials and activities will have to be worked by the student prior to the classes to motivate and improve the comprehension of the subject.
Through each chapter, a series of exercises and activities will be proposed to the students to reinforce the contents. These activities will be developed by reduced groups of students.
Each week the teachers will be available some hours to attend the students individually to solve any doubts they may have (tutorial time).
Professional software in Operations Management will be used throughout the course.
"The proposed teaching methodology may undergo some modifications according to the restrictions imposed by the health authorities on on-campus courses".
Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.
Title | Weighting | Hours | ECTS | Learning Outcomes |
---|---|---|---|---|
Business process management- Written report with technical software support | 25% | 0 | 0 | 2, 4, 5, 6, 7, 9, 11, 12, 18, 10, 15, 14, 13, 19, 16, 17 |
Facilities location- Written report with software support | 15% | 0 | 0 | 5, 6, 7, 12, 10, 15, 13, 19, 16 |
Final task: Simulation- Oral presentation with technical software support | 25% | 0 | 0 | 2, 4, 3, 5, 1, 6, 7, 8, 9, 11, 12, 18, 10, 15, 14, 13, 19, 16, 17 |
Project Management- Case study with technical software support | 15% | 0 | 0 | 2, 4, 3, 5, 1, 6, 7, 8, 9, 11, 12, 18, 15, 14, 13, 16, 17 |
Quality management - Written report | 20% | 0 | 0 | 2, 4, 5, 1, 6, 7, 8, 9, 12, 18, 15, 13, 19, 16, 17 |
Calendar of evaluation activities
The dates of the evaluation activities (midterm exams, exercises in the classroom, assignments, ...) will be announced well in advance during the semester.
The date of the final exam is scheduled in the assessment calendar of the Faculty.
"The dates of evaluation activities cannot be modified, unless there is an exceptional and duly justified reason why an evaluation activity cannot be carried out. In this case, the degree coordinator will contact both the teaching staff and the affected student, and a new date will be scheduled within the same academic period to make up for the missed evaluation activity." Section 1 of Article 115. Calendar of evaluation activities (Academic Regulations UAB). Students of the Faculty of Economics and Business, who in accordance with the previous paragraph need to change an evaluation activity date must process the request by filling out an Application for exams' reschedule https://eformularis.uab.cat/group/deganat_feie/application-for-exams-reschedule
Grade revision process
After all grading activities have ended, students will be informed of the date and way in which the course grades will be published. Students will be also be informed of the procedure, place, date and time of grade revision following University regulations.
Retake Process
All students are required to perform the evaluation activities. If the student's grade is 5 or higher, the student passes the course and it cannot be subject to further evaluation. If the student grade is less than 3.5, the student will have to repeat the course the following year. Students who have obtained a grade that is equal to or greater than 3.5 and less than 5 can take a second chance exam. The lecturers will decide the type of the second chance exam. When the second exam grade is greater than 5, the final grade will be a PASS with a maximum numerical grade of 5. When the second exam grade is less than 5, the final grade will be a FAIL with a numerical grade equal to the grade achieved in the course grade (not the second chance exam grade).
A student who does not perform any evaluative task is considered “not evaluable”, therefore, a student who performs a continuous assessment component can no longer be qualified with a "not evaluable"
"To participate in the retake process, students must have previously been assessed
in a set of activities that represent a minimum of two thirds of the total grade of the subject or module."
Apartat 3 de l'Article 112 ter. La recuperació (Normativa Acadèmica UAB).
Irregularities in evaluation activities
In spite of other disciplinary measures deemed appropriate, and in accordance with current academic regulations, "in the case that the student makes any irregularity that could lead to a significant variation in the grade of an evaluation activity, it will be graded with a 0, regardless of the disciplinary process that can be instructed. In case of various irregularities occur in the evaluation of the same subject, the final grade of this subject will be 0". Section 10 of Article 116. Results of the evaluation. (UAB Academic Regulations).
The proposed evaluation activities may undergo some changes according to the restrictions imposed by the health authorities on on-campus courses.
This subject/module does not offer the option for comprehensive evaluation.
Basic:
Heizer, J. and Render, B. (2013). Operations Management: sustainability and supply chain management (Global edition). 11ª edición. Prentice-Hall.
Complementary:
Digital
Jay Heizer, Barry Render, Chuck Munson, Operations Management : Sustainability and Supply Chain Management / Llibre en línia | Pearson Education | 2016 | Twelfth Edition, Global Edition: https://bibcercador.uab.cat/permalink/34CSUC_UAB/1c3utr0/cdi_askewsholts_vlebooks_9781292148656
Project software, SIMIO, Excel, Stat:Fit, Visio
Name | Group | Language | Semester | Turn |
---|---|---|---|---|
(PAUL) Classroom practices | 4 | English | first semester | morning-mixed |
(PLAB) Practical laboratories | 4 | English | first semester | morning-mixed |
(TE) Theory | 4 | English | first semester | morning-mixed |