Degree | Type | Year |
---|---|---|
2500894 Tourism | OB | 2 |
You can view this information at the end of this document.
There are no prerequisites.
This subject aims to provide second year students taking the Degree in Tourism with the computing skills necessary to carry out their work within tourism-sector companies, specifically within the subsector of intermediations and accommodation. This subject work on the basic Amadeus Global Distribution System (GDS) providing continuation with the optional subject e-commerce in tourism.
On completing this subject, students should be able to:
I PART: GDS- AMADEUS
Unit 1: Introduction to Global distribution systems and their functionalities
Unit 2: Encoding and decoding
Unit 3: Air Availability
Unit 4: Air reservations
II PART: HOTEL PMS
Unit 5: Introduction to PMS main functions: reservations, profiles, cashiers options, back office interface and revenue management
Unit 6: Hotel reservations. Types of reservations, clients and rates.
Unit 7: Creation and maintenance of files and reservations and rooms managing
Unit 8: Front desk operations: check-in, check-out, invoicing and reports
III PART: TRAVEL AGENCIES MANAGEMENT SYSTEM
Unit 9: Introduction to management systems for travel agencies and their functionalities
Unit 10: Creation, control and file maintenance
Unit 11: Creation, control and closing travel records
Unit 12: Services invoicing and document generation
IV PART: INTRODUCTION TO REVENUE MANAGEMENT
Unit 13: Introducing basic Revenue Management principles.
Title | Hours | ECTS | Learning Outcomes |
---|---|---|---|
Type: Directed | |||
Lectures | 15 | 0.6 | 2, 3, 5, 6, 8, 9, 10 |
Practical classes | 15 | 0.6 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 |
Type: Supervised | |||
Tutoring | 11 | 0.44 | 2, 3, 5, 6, 7, 8, 9 |
Type: Autonomous | |||
Paper creation | 6 | 0.24 | 1, 2, 3, 5, 6, 7, 8, 9, 10 |
Study | 89 | 3.56 | 3, 5, 7, 8, 9 |
Teaching language:
Degree in tourism: Spanish
Degree in tourism in English: English
The subject is taught considering two different teaching and learning methodologies:
a) Theoretical methodology:
Classroom explanations type master-class of all the units.
b) Methodology for the practical part of the course:
Completion and presentation of class exercises and case studies (individual or group) making inquiries, reservations and airfare quotes related with the classroom explanations.
The virtual Campus will be used as an information complement and as alternative communication channel to classroom between students and professor. At the virtual campus the student will find the subject profile, the exercises and study cases, links to websites, software user's manuals and subject marks.
Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.
Title | Weighting | Hours | ECTS | Learning Outcomes |
---|---|---|---|---|
Amadeus practical exam | 30% of final mark | 2 | 0.08 | 1, 3, 5, 8, 9 |
Practical activities | 70% of final mark | 12 | 0.48 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 |
The subject evaluation will be as follows:
Continuous assessment. The continuous assessment consists of the following system:
a) Realization of practical activities in Amadeus that will worth the 35% of final grade.
b) The performance of a practical test consisting in the realization of several bookings with Amadeus that will worth the 30% of final gradeand that will average with the practical activities with a minimum grade of 4.
c) Realization of practical activities that will worth the 30% of final grade (15% the Hotel PMS activities and 15% the Travel agencies front office ones).
d) Realization of one activity about Revenue Management that will worth the 5% of final grade.
To average the marks corresponding to the different activities it is a must to obtain a minimun grade of 4 out of 10 in each block (a, b, c and d).
Unique evaluation:
The students that opt for this option must do a dossier with practical activities that counts the 40% of the final mark, an amadeus exam that counts the 30% of the final mark, a PMS exam that counts the 15% of the final mark and one front office exam that counts the 15% of the final mark.
To average the activities and the exams it is compulsory to obtain a minimun mark of 4 out of 10 on each assessment activity.
Resit exam. Those students who don't pass the final exam and that obtain a mark over 3,5 will have the chance to do this exam. The maximum final grade to be obtained is of a 5 out of 10.
The grade for the subject will be NOT EVALUABLE when thestudent attends less than half of the assessment activities and/or does not attend the final exam.
Amadeus España (2009): Manual de Amadeus Selling Platform, Madrid.
Amadeus España (2009): Prontuario de Amadeus Ticketing, Madrid.
Amadeus España (2009): Prontuario de Reservas, tarifas y emisión, Madrid.
Del Pico, Fátima. (1997): Manual de Reservas Savia Amadeus, Madrid: Opentour Ediciones.
Micros-Sysme-Hotel España (2006): Manual de producto: Sysme-Hotel , Madrid.
Pipeline Software (2007):Manual de producto: Orbis, Castellón.
GDS: AMADEUS
HOTEL PMS
FRONT OFFICE: ORBIS
Name | Group | Language | Semester | Turn |
---|---|---|---|---|
(TE) Theory | 1 | Spanish | first semester | morning-mixed |
(TE) Theory | 2 | English | first semester | morning-mixed |