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2023/2024

Tourism Products

Code: 101235 ECTS Credits: 6
Degree Type Year Semester
2500894 Tourism OT 4 1

Contact

Name:
Albert Vancells Farraró
Email:
albert.vancells@uab.cat

Teaching groups languages

To check the language/s of instruction, you must click on "Methodolody" section of the course guide.


Prerequisites

There are no prerequisites


Objectives and Contextualisation

Presentation

The course aims to place the student in the understanding of the configuration processes of tourism products, with a practical approach, based on the treatment of relevant examples. During the semester, different cases will be presented, analyzed and debated that will allow the student to delve into some types of tourism (generic and specific) and address related issues.

Aspects related to sustainability and mainly universal accessibility have a very important weight in the subject. Accessibility is a cross-cutting element in the creation and marketing of all types of tourism. Thus the student will receive comprehensive training in understanding and applying this concept. The importance of technology in the digital transformation of the tourism sector will also be discussed.

Main goals

The student at the end of the course must be able to:

  • In relation to the tourist product:
    • Understand the basic principles of tourism production
    • Recognize the importance of vectors linked to sustainability and technology in the creation and development of tourism products, with special attention to phenomena such as accessibility to destinations and their resources
    • Know which actors are the protagonists of this development
    • Understand the impacts that these products currently generate
  • In relation to the diversity of tourist products:
    • Differentiate products based on the resources that facilitate their creation and development
    • See its characteristics and implications at the economic, social and environmental level.
  • Acquire knowledge and skills for your career:
    • Know the great variety of tourist products that the sector offers today and be able to apply this knowledge in the professional environment (company, administration, academy)
    • Develop a critical capacity in relation to the creation of products and their subsequent management, promoting economic, social and environmental sustainability.
    • Integrate innovation as a value in the creation, management and marketing of products.

Competences

  • Behave ethically and adapt to different intercultural contexts.
  • Behave responsibly towards the environment.
  • Critically interpret the context in which the tourism sector operates, from different perspectives deriving from theory, ideology and good practice.
  • Demonstrate knowledge and understanding of the basic principles of tourism in all its dimensions and areas.
  • Demonstrate knowledge of the functioning and evolution of different tourism models in order to choose the most suitable one and apply it in the current environment.
  • Develop a capacity for independent learning.
  • Display a customer service orientation.
  • Have a business vision, pinpoint the customer's needs and pre-empt possible changes in the environment.
  • Identify the legal framework governing tourism activities and the entities that conduct them.
  • Innovate in tourism: both in planning and commercialisation and in the management of organisations.
  • Manage human resources in tourism organisations.
  • Plan and manage activities on the basis of quality and sustainability.
  • Plan, organise and coordinate a work team, creating synergies and showing empathy.
  • Propose creative alternative solutions to problems arising in the field of tourism management, planning, businesses and products.
  • Show initiative and an entrepreneurial approach to business creation and management in the tourism sector.
  • Take decisions in situations of uncertainty, taking into account potential consequences of these decisions in the short, medium and long term.
  • Use communication techniques at all levels.
  • Work in a team.

Learning Outcomes

  1. Apply public and private law to the new tourism products and activities.
  2. Apply the different management and planning tools that help to drive the development of the tourism sector.
  3. Argue in favour of good practice and the newest trends and approaches in the face of the challenges posed by tourism development.
  4. Behave ethically and adapt to different intercultural contexts.
  5. Behave responsibly towards the environment.
  6. Develop a capacity for independent learning.
  7. Display a customer service orientation.
  8. Extrapolate from studies and presentations of real cases in the tourism sector.
  9. Have a business vision, pinpoint the customer's needs and pre-empt possible changes in the environment.
  10. Identify the latest trends and best practice, in order to innovate in planning, management and commercialisation in tourism entities, products and organisations.
  11. Identify the sources of new trends in the tourism sector.
  12. Keep pace with the latest outstanding initiatives, projects and businesses in tourism as inspiration for maintaining an entrepreneurial spirit.
  13. Manage human resources in tourism organisations.
  14. Plan and manage activities on the basis of quality and sustainability.
  15. Plan, organise and coordinate a work team, creating synergies and showing empathy.
  16. Take decisions in situations of uncertainty, taking into account potential consequences of these decisions in the short, medium and long term.
  17. Use communication techniques at all levels.
  18. Work in a team.

Content

 

  1. Introduction to the unit Tourism Products
  2. Nature and characteristics of tourism products
  3. Type of tourism products
  4. The need to know (market tendencies and demand, existing supply, stakeholders, public administration, non for profit organisations, etc.)
  5. Cross-cutting European Union priorities: Environment and Gender balance, inclusion, diversity and representativeness
  6. How to apply the Sustainable Development Goals (United Nations) to the design of tourism products?
  7. How tourism products are structured and ready to be commercialised?
  8. Innovation and creativity applied to the development of tourism products. The use of technologies to develop new tourism products

Methodology

Language: English

Methodology

The teaching methodology to be used will be based on continuous assessment and will be a combination of theoretical classes, practical independent work, research and participation in debates related to the subject.

Note: 15 minutes of a class will be reserved, within the calendar established by the center / degree, for the completion by the students of the surveys of evaluation of the performance of the teaching staff and of evaluation of the subject. / module

Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.


Activities

Title Hours ECTS Learning Outcomes
Type: Directed      
Case studies solving 11 0.44 1, 2, 3, 12, 8, 11, 10
Theoretical class 32 1.28 3, 12, 8, 11, 10
Type: Supervised      
Tutoring 2 0.08 6, 15
Type: Autonomous      
Homework 40 1.6 2, 3, 6, 12, 8, 11, 10, 14, 15, 18
Individual learning 60 2.4 1, 2, 3, 6, 12, 8, 11, 10, 15, 16, 18

Assessment

Evaluation system

Continuous assessment

Exercise 1

Name: Technical sheet

Total weight: 20% (out of 100)

Exercise 2

Name: Tourism products, opportunities and challenges for the future

Total weight: 30% (out of 100)

Exercise 3

Name: Define your tourism product

Total weight: 35% (out of 100)

Participation in the course

Total weight: 15% (out of 100)

Single evaluation

The final exam will include three parts:

Part 1: Quiz (15%)

Part 2: Short questions (40%)

Part 3: Long questions (45%)

Re-evaluation

Only those students who have taken the Single Assessment and have obtained a grade between 3.5-4.9 will be able to access this option.

The re-evaluation exam will include three parts:

Part 1: Quiz (15%)

Part 2: Short questions (40%)

Part 3: Long questions (45%)


Assessment Activities

Title Weighting Hours ECTS Learning Outcomes
Class activities 15% 0.5 0.02 1, 2, 3, 5, 4, 6, 12, 8, 13, 11, 10, 17, 14, 15, 16, 7, 9, 18
Exercise 1 20% 1.5 0.06 1, 2, 3, 5, 4, 6, 12, 8, 13, 11, 10, 17, 14, 15, 16, 7, 18
Exercise 2 / Presentation 30% 1.5 0.06 1, 2, 3, 5, 4, 6, 12, 8, 13, 11, 10, 17, 14, 15, 16, 7, 9, 18
Exercise 3 35% 1.5 0.06 1, 2, 3, 5, 4, 6, 12, 8, 13, 11, 10, 17, 14, 15, 16, 7, 9, 18

Bibliography

 

 Benur, A. M., and Bramwell, B. (2015). Tourism product development and product diversification in destinations. Tourism Management 50, 213-224. DOI: https://doi.org/10.1016/j.tourman.2015.02.005

Buhalis, D., Darcy, S., and Ambrose, I. (Eds.). (2012). Best practice in accessible tourism: Inclusion, disability, ageing population and tourism. Channel View Publications.

Central Intelligence Agency (CIA): the world factbook: https://www.cia.gov/the-world-factbook/

Darcy, S., McKercher, B., and Schweinsberg, S. (2020). From tourism and disability to accessible tourism: a perspective article. Tourism Review, (75)1, 140-144. DOI: 10.1108/TR-07-2019-0323

Darcy, S., Cameron, B., and Pegg, S. (2010). Accessible tourism and sustainability: a discussion and case study. Journal of Sustainable Tourism, 18(4), 515-537. DOI: 10.1080/09669581003690668

Darcy, S., and Dickson, T. J. (2009). A whole-of-life approach to tourism: The case for accessible tourism experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44. DOI: 10.1375/jhtm.16.1.32

Datzira-Masip, J. (2006). Tourism product development: a way to create value. The case of La Vall de Lord. Paper presented at the XV International Leisure and Tourism Symposium. Doctoral Colloquium. Esade. http://www.esade.es/cedit2006/pdfs2006/papers/tourism_product_development_dds__esade_3r_may_2006.pdf

Datzira-Masip, J. (2006). Cultural heritage tourism - opportunities for product development: the Barcelona case. Tourism Review, 61(1), 13-20. DOI: 10.1108/eb058466

du Cros, H., Bauer, T., Lo, C., and Rui, S. (2005). Cultural Heritage Assets in China as Sustainable Tourism Products: Case Studies of theHutongs and the Huanghua Section of the Great Wall, Journal of Sustainable Tourism, 13:2, 171-194, DOI: 10.1080/09669580508668484

Gillovic, B., and McIntosh, A. (2020). Accessibility and Inclusive Tourism Development: Current State and Future Agenda. Sustainability, 12(22). DOI: https://doi-org.are.uab.cat/10.3390/su12229722

Henry, I. P., and Jackson, G. A. M. (1996). Sustainability of Management Processes and Tourism Products and Contexts, Journal of Sustainable Tourism, 4:1, 17-28, DOI: 10.1080/09669589608667256

Konu, H. (2015). Developing a forest-based wellbeing tourism product together with customers – An ethnographic approach. Tourism Management, (49), 1-16. DOI: https://doi.org/10.1016/j.tourman.2015.02.006

McKercher, B. (2015). Towards a taxonomy of tourism products. Tourism Management (vol. 54), 106‐208. DOI: https://doi.org/10.1016/j.tourman.2015.11.008

Novelli, M. (2005). Niche tourism, contemporary issues, trends and cases. Oxford: Elsevier.

Read, M. (2013). Socio-economic and environmental cost–benefit analysis for tourism products — A prototype tool to make holidays more sustainable. Tourism Management Perspectives (8), 114-125. DOI: https://doi.org/10.1016/j.tmp.2013.09.003

Saarinen, J. (Ed.).(2020). Tourism and sustainable development goals: research on sustainable tourism geographies. Routledge.

Sgroi, F. (2021). Food products, gastronomy and religious tourism: The resilience of food landscapes. International Journal of Gastronomy and Food Science, 26. DOI: https://doi.org/10.1016/j.ijgfs.2021.100435

Shrestha, R. K., and L’Espoir Decosta, P. (2023). Developing dynamic capabilities for community collaboration and tourism product innovation in response to crisis: Nepal and COVID-19, Journal of Sustainable Tourism, 31:1, 168-186, DOI: 10.1080/09669582.2021.2023164

Sisto, R., Cappelletti, G. M., Bianchi, P., and Sica, E. (2021). Sustainable and accessible tourism in natural areas: a participatory approach. Current Issues in Tourism, 25, 1-18. DOI: 10.1080/13683500.2021.1920002

United Nations Sustainable Development Goals: https://sdgs.un.org/goals

United National World Tourism Organisation (UNWTO): https://www.unwto.org/

World Travel and Tourism Council (WTTC): https://wttc.org/


Software

No software knowledge requirements