This version of the course guide is provisional until the period for editing the new course guides ends.

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Methods and Tools for People Management

Code: 45547 ECTS Credits: 6
2025/2026
Degree Type Year
Gestiķn de los Recursos Humanos en las Organizaciones OB 1

Contact

Name:
Cesar Luis Fernandez Llano
Email:
cesar.fernandez@uab.cat

Teachers

Albert Espelt Hernāndez
David Menoyo Vilalta

Teaching groups languages

You can view this information at the end of this document.


Prerequisites

None in particular.

 


Objectives and Contextualisation

Practice Storytelling resources to develop the discourse.
										
											• Put into practice the previously acquired knowledge about communication in work contexts, especially in interview situations.
										
											• Know the strengths and weaknesses of your own communication style in these situations.
										
											• Establish a guideline to optimize competencies related to interview technique
										
											· Identify the key points for an effective meeting.
										
											· Conèixer resources or alternatives to energize meetings.
										
											· Put into practice the communicative and technical capabilities to energize meetings.
										
											· Achieving a concrete and useful result, with the pressure of time and fruit of a meeting with a raised name of participants.
										
											
										
											• Basic skills for active escort, formulation of open questions and conversational structuring.
										
											• Practical application of the phases of the GROW model.
										
											• Understood the value of coaching in professional contexts.
 

Learning Outcomes

  1. CA10 (Competence) Adapt verbal and non-verbal means of communication to communicate effectively with the different interlocutors of an organisation.
  2. CA11 (Competence) Evaluate the strengths and weaknesses in the use of basic tools and techniques in HR.
  3. KA14 (Knowledge) Categorise methods and tools to manage people in organisational contexts.
  4. KA15 (Knowledge) Select methods for HR management.
  5. KA16 (Knowledge) Identify feedback elements to improve HR management.
  6. SA18 (Skill) Use methods and tools for HR management.

Content

Public communication

The interview

Participatory decision making: meetings

Negotiation and conflict resolution.

Coaching


Activities and Methodology

Title Hours ECTS Learning Outcomes
Type: Directed      
Role play 40 1.6 CA10, CA11, KA14, KA15, KA16, SA18, CA10
Type: Supervised      
Case resolution 78 3.12 CA10, CA11, KA14, KA15, KA16, SA18, CA10
Type: Autonomous      
Situation resolution 24 0.96 CA10, CA11, KA14, KA15, KA16, SA18, CA10 

Resolution of cases and practical situations in which they apply and directly experience the contingencies and their degree of mastery in the application.
										
											
										
											Feedback from professor and companys.
										
											
										
											Viewing and recording of videos.
										
											
										
											Analysis and resolution of organizational cases.
 

Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.


Assessment

Continous Assessment Activities

Title Weighting Hours ECTS Learning Outcomes
Evidence 1: Public Communication 25 2 0.08 CA10, CA11, KA15, SA18
Evidence 2a: The interview 12,5 2 0.08 CA10, CA11, KA14, KA15, KA16, SA18
Evidence 2b: Meetings 12,5 0 0 CA10, CA11, KA14, KA15, KA16, SA18
Evidence 3: Negotiation and conflict management 25 2 0.08 CA10, CA11, KA14, KA15, KA16, SA18
Evidence 4: Coaching 25 2 0.08 CA10, CA11, KA14, KA15, KA16, SA18

Practical situation of presentation in public, during the class.

Analysis and resolution of a case study.

Resolution of a practical situation, under time pressure and with a complex and challenging result to be achieved.

Analysis and approach to conflict resolution

Practice of a coaching conversation (GROW)


Bibliography

On line resources


Software

Canvas, Powerpoint or similar


Groups and Languages

Please note that this information is provisional until 30 November 2025. You can check it through this link. To consult the language you will need to enter the CODE of the subject.

Name Group Language Semester Turn
(TEm) Theory (master) 1 Spanish second semester afternoon