Psychology of Audience Behaviour
Code: 104998
ECTS Credits: 6
2024/2025
Degree |
Type |
Year |
2501928 Audiovisual Communication |
FB |
2 |
Teachers
- Anna Jordana Casas
Teaching groups languages
You can view this information at the end of this document.
Prerequisites
No pre-requisite envisaged.
Warning: the teacher responsible for the teaching guide will not be the one who will teach the subject
Objectives and Contextualisation
It is expected that the student, at the end of his / her study be able to:
- Understand the importance of psychological connections to adapt to the behavior of consumers.
- Identify the perceptual characteristics of advertising productions and use them in the creation of audiovisual materials.
- Learn the principles explained by psychology related to perceptual communication.
- Understand the functioning of psychological processes involved in making decisions, especially emotions.
- Knowing consumer trends, monitorize and understand them.
- Identify the main phenomena and group processes, which allow understanding the behavior of the consumer in their social and cultural environment.
- Acquire social psychology connections referring to identity training, group behavior, social awareness and attitude training, which will help to understand the role of citizens as consumers.
- Connect the different forms of social stratification that is done in our society and their application in market's segmentation.
- To introduce the gender perspective in advertising perception.
- Promote attitude and critical thinking
- Generate emotional experiences in the consumption of audiovisual products while respecting the freedom of audiences.
- Identify theories and psychological processes related to audiovisual communication.
- Describe how audiences make decisions related to the leisure consumption of audiovisual products.
- Determine how communities of followers and fans of successful audiovisual products are created.
- Investigate how the audiovisual montage affects perception.
Learning Outcomes
- CM18 (Competence) To generate emotional experiences in the consumption of audiovisual products while respecting audience freedom.
- CM18 (Competence) To generate emotional experiences in the consumption of audiovisual products while respecting audience freedom.
- KM22 (Knowledge) To identify psychological theories and processes related to Audiovisual Communication.
- KM22 (Knowledge) To identify psychological theories and processes related to Audiovisual Communication.
- KM23 (Knowledge) To describe how audiences make decisions related to the consumption of audiovisual products for entertainment purposes.
- KM23 (Knowledge) To describe how audiences make decisions related to the consumption of audiovisual products for entertainment purposes.
- SM23 (Skill) To create audiovisual products with narratives and characters that are psychologically appealing to audiences.
- SM24 (Skill) To understand the process by which successful audiovisual products create fan bases.
- SM24 (Skill) To understand the process by which successful audiovisual products create fan bases.
- SM25 (Skill) To investigate how audiovisual editing affects perception.
- SM25 (Skill) To investigate how audiovisual editing affects perception.
Content
The calendar will be available on the first day of class. Students will find all information on the Virtual Campus: the description of the activities, teaching materials, and any necessary information for the proper follow-up of the subject.
MASTER SESSIONS
1. Introduction. Psychology applied to the behavior of audiences. Persuasion
2. How they persuade us. Psychology of persuasive communication.
3. How we perceive content: attention, perception and memory.
4. How we make decisions: emotions, dissonances, fast track and slow track.
5. How we follow trends: social change, psychosocial segmentation and social trends.
6. How we form part of market segments: identity, social groups, stratification and main social categories: age and gender.
SEMINARS
Parallel to the master sessions, 7 compulsory attendance seminars will be held, which will bring the theoretical contents closer to professional practice.
Seminar 1: persuasion
Seminar 2: attention
Seminar 3: eye tracking
Seminar 4: associative learning
Seminar 5: fast track / slow track
Seminar 6: creative thinking
Seminar 7: social categorization and gender
Activities and Methodology
Title |
Hours |
ECTS |
Learning Outcomes |
Type: Directed |
|
|
|
Seminars |
15
|
0.6 |
|
Theoretical classes |
37.5
|
1.5 |
|
Type: Supervised |
|
|
|
Tutorials |
7.5
|
0.3 |
|
Type: Autonomous |
|
|
|
Autonomous |
40
|
1.6 |
|
Teaching methodology includes supervised and autonomous activities, and will combine theoretical classes with supervised tutoring sessions and seminar sessions.
The methodological integration will be carried out from the use of the MOODLE classrooms of the UAB.
The calendar will be available on the first day of class. Students will find all information on the Virtual Campus: the description of the activities, teaching materials, and any necessary information for the proper follow-up of the subject. In case of a change of teaching modality for health reasons, teachers will make readjustments in the schedule and methodologies.
Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.
Assessment
Continous Assessment Activities
Title |
Weighting |
Hours |
ECTS |
Learning Outcomes |
Exam |
40% |
2
|
0.08 |
CM18, KM22, KM23, SM24, SM25
|
Final work |
30% |
30
|
1.2 |
CM18, KM23, SM23, SM24
|
Participation and reports of the seminars |
30% |
18
|
0.72 |
CM18, KM22, KM23, SM23, SM24, SM25
|
a) CONTINUOUS ASSESSMENT:
To pass the subject in the continuous evaluation, all the evaluations (Exam, Coursework and Seminars) must have a grade equal to or greater than 5 under the following conditions:
- Theoretical exam (40%). Examination on the theoretical content and that of the seminars. Have a grade greater than or equal to 5. With a 4 or less, it does not become average and goes directly to recovery.
- At work (30%): Have a grade equal to or greater than 5.
- In the seminars (30%): have attended and have a grade higher than 5 in ALL the Seminars.
b) RECOVERY continuous assessment:
To qualify, students must have been previously evaluated in at least 2/3 of the total evaluable activities of the subject. There will be recovery of FAILED ACTIVITIES in the continuous evaluation. The conditions to make the recovery are the following:
- EXAM (Theory): a grade below 5 has been obtained in the continuous assessment exam.
- WORK: A grade of less than 5 has been completed and achieved in the continuous assessment.
Recovery Features:
- EXAM (THEORY): Recovery will be done through an exam of the same type as the continuous assessment. The grade obtained in the theory recovery exam will be the final grade for this part.
- WORK: The recovery will be done by repeating the work of the subject and/or the incorrect sections.
- SEMINARS: cannot recover. If one has not been released for justified reasons, he can miss the term with a penalty of 20% of his grade, but only during the following two weeks. .
c) SINGLE ASSESSMENT:
The single assessment system for the subject is based on the following percentages:
- 40% Theoretical test. It is a specific model for this type of evaluation, which broadens the contents to be dealt with.
- 20% Test book. Examination on the content of a book proposed by the teacher. It will take place on the dayof the theory test.
- 40% Delivery of a final work.
To pass the subject you will have to reach 5, or pass it in each of the parts that make up your evaluation.
The works will be released on the day of the exam, in which the theoretical test and the book exam will be evaluated.
d) RECOVERY single assessment:
- To qualify, students must have been previously evaluated in at least 3/4 of the total evaluable activities of the subject. There will be recovery of FAILED ACTIVITIES in the continuous evaluation. The conditions to make the recovery are the following:
- The theory test can only be recovered if the student has obtained a grade lower than 4.9. The recovery test will consist of a written test to assess theoretical knowledge.
- The mark obtained in the resolution of cases or communicative challenges will form part of the weighted average of the final mark. Only in case of failing this test and if the student considers it so, may he choose to recover it with a test of the same nature.
OTHERS:
- UP NOTE: Students who have obtained a grade equal to or greater than 8.5 in the continuous assessment may apply to raise their grade. To raise the grade, there will be a global exam of the subject. If the final grade obtained in this exam is higher than the final grade achieved in the subject in the continuous assessment, the grade will be raised; if it is lower, the final grade for the subject will be the final grade obtained in the continuous assessment.
- SECOND REGISTRATION: In the case of second registration, students may take a single synthesis test that will consist of a 50% final exam and 50% compulsory work, if the work was not approved in the first call. The qualification of the subject will correspond to the qualification of the synthesis test.
- PLAGIARISM: In the event that the student performs plagiarism without citing, or an unexplained use of an AI to perform a task, this act of evaluation will be graded with 0, regardless of the disciplinary process that may be instituted. In the event that two irregularities occur in the evaluation acts of the same subject, the final grade will be 0.
Bibliography
Main bibliography
Cialdini, R. B., & Goldstein, N. J. (2004). Social influence: Compliance and conformity. Annu. Rev. Psychol., 55, 591-621.
Dubois, B. y Rovira, A. (1998) Comportamiento del Consumidor. Comprendiendo al Consumidor. Madrid: Prentice Hall, 2ª Edición.
Pastor Ruiz, Y. (2006). Psicología social de la comunicación: aspectos básicos y aplicados.
Vinyals, A. (2019). El consumidor tarado. Barcelona: Amazon.
Complementary bibliography
Alonso L. E., Conde F. (1994) Historia del consumo en España: Una aproximación a sus orígenes y primer desarrollo. Madrid: Debate
Ariely D. (2008) Las trampas del deseo . Londres: Harper Collins Harper Collins.
Darley, A. (2002). Cultura visual digital: espectáculo y nuevos géneros en los medios de comunicación. Barcelona: Paidós.
Dooley, R. (2011). Brainfluence: 100 ways to persuade and convince consumers with neuromarketing. John Wiley & Sons.
Hari, J. (2023). El valor de la atención: Por qué nos la robaron y cómo recuperarla. Ediciones Península.
Kahneman, D. (2012). Pensar rápido, pensar despacio. Debate.
Klein, N. (2000) No logo. El poder de las marcas. Barcelona: Paidós.
Quintanilla Pardo, I. (2002) Psicología del Consumidor. Madrid:Prentice Hall.
Quintas-Froufe, N., & González-Neira, A. (2021). Los estudios de la audiencia: De la tradición a la innovación. Editorial GEDISA.
Morgado, I. (2012). Cómo percibimos el mundo. Ariel.
Mucchielli, A., & Zalduendo, C. L. (1998). Psicología de la comunicación. Paidós.
Zaltman, G. (2003) Cómo piensan los consumidores. Barcelona: Empresa Activa.
BLOG: http://psicologiadelconsumo.wordpress.com/
Software
No specific software is required
Language list
Name |
Group |
Language |
Semester |
Turn |
(SEM) Seminars |
41 |
Catalan |
second semester |
morning-mixed |
(SEM) Seminars |
42 |
Catalan |
second semester |
morning-mixed |
(SEM) Seminars |
43 |
Catalan |
second semester |
morning-mixed |
(TE) Theory |
4 |
Catalan |
second semester |
morning-mixed |