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Computer and Study Skills

Code: 103769 ECTS Credits: 6
Degree Type Year Semester
2502904 Hotel Management FB 1 1


Tatiana López Orozco

Teaching groups languages

To check the language/s of instruction, you must click on "Methodolody" section of the course guide.


Giuseppe Simone Pedote


There are no prerequisites.

Objectives and Contextualisation

  1. Provide students with fundamental study and communication skills for their learning, research, and practice.
  2. Improve students' computer literacy, their basic understanding of operating systems, and a working knowledge of software commonly used in academic and professional settings.
  3. Provide tools for efficient use of online resources. Select documents and be critical of the information, including in their work a critical perspective analyzing relevant issues for the tourism and hotel industry such as gender perspectives, sustainability, and social innovation, among others.
  4. Develop criteria to organize and present different types of works in academic and professional environments.
  5. Learn to organize information efficiently in the form of diagrams, charts, etc., using the appropriate software.
  6. Develop skills to present ideas, papers, and reports effectively and efficiently.


  • Adapt to changes in technology as they occur.
  • Apply the most up-to-date tools in ICT and new management systems in the areas of company planning and management in the hotel and catering sector.
  • Be able to self-evaluate knowledge acquired.
  • Demonstrate broad knowledge of the organisation and management of company operations, with emphasis on applied management models and the application of quantitative and qualitative techniques.
  • Develop a capacity for independent learning.
  • Manage and organise time.
  • Manage communication techniques at all levels.
  • Work in teams.

Learning Outcomes

  1. Adapt to changes in technology as they occur.
  2. Analyse, data, populations and samples, tables and graphs, and the association between variables, to be able to valuate the economic dimension of the hotel and catering sector.
  3. Be able to self-evaluate knowledge acquired.
  4. Collect, present and analyse qualitative and quantitative information referring to the hotel and catering sector.
  5. Develop a capacity for independent learning.
  6. Manage and organise time.
  7. Manage communication techniques at all levels.
  8. Use word processing, spreadsheets and data bases in the hotel and catering sector.
  9. Work in teams.


  1. Introduction
    • From High School to College: Changing Demands and Skills
    • Expectations about written works in the university.
    • Carry out successful research considering relevant issues such as social innovation, gender perspective and sustainability in studies in the hotel and tourism sectors.
    • Evaluate sources and manage information.
    • Tools to manage time and get organized: Trello, Asana, Google calendar.
    • Effective study methods: The Pomodoro method, Eisenhower matrix.
  2. Use of the Internet for academic purposes.
    • Online Research Tools
    • Bibliographic management - How to cite properly.
    • The problem of plagiarism in academic papers.
    • File management and storage.
    • Social networks and shared knowledge.
  3. Introduction to operative systems
    • Basic definitions
    • Windows and other operating systems.
    • Windows applications
  4. Written works and word processors.
    • How to make and present a written work.
    • Work with Word (creation and editing of documents, formatting, editing and inserting elements, tools, tables, emails, citations and references).
  5. Work with data and spreadsheets
    • Store, organize and work with data.
    • Work with Excel (basics, create spreadsheets, create graphs and charts, functions and formulas)
  6. Academic and professional presentations.
    • Design an effective presentation.
    • Work with PowerPoint (create slides and insert text objects, work with other objects on slides, SmartArt graphics, images, the slide show, edit the layout of slide templates)
    • How to overcome nerves when giving a presentation.


Teaching languages

The course has three teaching and learning methods:

  1. Theoretical sessions
    • During the classes, the concepts will be explained theoretically and exemplified with practical applications. Most sessions will require student participation to discuss and solve problems.
  2. Practice sessions.
    • During these sessions, the topics covered in the theoretical sessions will be reviewed through exercises, group projects and individual tests that will be carried out throughout the course. Case studies related to tourism will be presented and variables specific to this industry will be analyzed.
    • Students will receive guidance from the teacher to carry out a project that involves the use of statistical and computer skills. Students will be encouraged to choose within their research topics gender and sustainability perspectives that are key in the sector. Specialized software will be used as much as possible during the sessions.
  3. Self-learning
    • The Virtual Campus will be used as a complement and as an alternative means of communication between students and teachers. All relevant course material, examples and exercises will be attached online.
    • Each student must manage their time to study and solve the proposed problems, in addition to working on a research project using statistical data in the tourism sector that will be presented at the end of the course.

Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.


Title Hours ECTS Learning Outcomes
Type: Directed      
Theorical sessions 41 1.64 1, 2, 8, 7, 6, 4
Type: Supervised      
Tutorships 30 1.2 1, 2, 8, 7, 6, 4, 3, 9
Type: Autonomous      
Practical works 35 1.4 1, 2, 8, 5, 7, 6, 4, 3, 9
Study 20 0.8 1, 2, 8, 5, 7, 6, 4, 3, 9


Students can choose between continuous assessment or direct access to the final exam (a single final assessment).


The continuous assessment system involves the periodic presentation of individual and group work and activities, in addition to the completion of two partial exams to consolidate the concepts and topics developed in class with a value for each of 15% of the grade. In order to average the results obtained in these two partial exams, the student must achieve a minimum score equal to or greater than 4 points in both exams.

The Virtual Campus will detail the delivery dates of the work and the completion of the two partial exams.

Students who do not pass the subject through continuous evaluation will be evaluated by the single evaluation system, not taking into account the grades obtained previously.

B) SINGLE EVALUATION: Final exam (all subject).

Date and time are established according to the academic calendar, in the Official Program of the Center.

There will be a single type of final exam, without differentiation between students who have passed the continuous assessment and those who have not.


Day and time established according to the academic calendar, in the Official Program of the Center.

Students who have obtained a grade equal to or greater than 3.5 and less than 5 in the final evaluation may take the re-evaluation.

Assessment Activities

Title Weighting Hours ECTS Learning Outcomes
Development of a basic research project 20% 20 0.8 1, 2, 8, 5, 7, 6, 4, 3, 9
Individual assignments 50% 0 0 5, 7, 6, 3, 9
Midterm exam 1 15% 2 0.08 1, 2, 8, 5, 7, 6, 4, 3, 9
Midterm exam 2 15% 2 0.08 2, 8, 6, 4, 3


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Microsoft Office (Word, Excel, PowerPoint)